At Pelsbarn, we stand firmly behind the quality of our products. That's why we offer you peace of mind with our comprehensive warranty terms.
14-Day Money-Back Guarantee: We're confident that you'll fall in love with our Pelsbarn products. But we also understand that individual preferences can vary. That's why we offer a 14-day money-back guarantee. If, for any reason, you're not entirely satisfied with your purchase, you can return the product within 14 days from the date of purchase. We'll refund you the full purchase amount with no cumbersome questions or hassle.
Return Eligibility Checklist:
- Items must be in original, unused, and unwashed condition, free of hair, fur, and dirt.
- All tags must be attached.
- Returns must be received within 14 days of receiving your shipment.
365-Day Warranty on Factory Defects: We take pride in the meticulous craftsmanship of our products. However, if, by any chance, a factory defect occurs within 365 days from the date of purchase, we ensure that the issue will be addressed. Simply reach out to our Customer Service Team via support@pelsbarn.org, and we will promptly repair or replace the defective item at no cost.
We want you to shop at Pelsbarn with confidence, knowing that we stand by our products and strive for your complete satisfaction. If you have any questions about our warranty terms or need to file a warranty claim, please feel free to contact our customer service.
Your satisfaction is our priority!
